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Shipping / Return and payment

Payment

We use the Paypal system.  paypal

You can pay with credit card through Paypal
credit card

There is possibility that your ordered item may be out of stock since we have another shop in Japan. If your ordered item is out of stock, we will refund your payment through Paypal.

Payment in other currencies

Basically, we receive payment in USD(US dollers).

However, we can receive payments in other major currencies, such as AUD(Australian Dollar)/NZD(New Zealand Dollar)/EUR(EURO)/SGD(Singapore Dollar)/HKD(Hong Kong Dollar)/NOK(Norwegian Krone)/CAD(Canadian Dollar) etc.

If you wish to pay not in USD(US dollers), Please contact us from the Contact Form or Live Chat before you place an order. We will make payment link of Paypal for you.

 

Shipping

Freight company

We use EMS: express mail service
It include tracking & insurance. 
See details about EMS service.

Shipping & handling charge

Shipping & Handling charge : Flat rate US$ 30.00 /item

Lead time

It takes 1~2weeks

  • We will check our stock & if we have stock, we will ship out the item within 7 working days from your order (Japan's working time).
  • There is possibility that your ordered item may be out of stock since we have another shop in Japan. If your ordered item is out of stock, we will refund your payment through Paypal.

ex)
U.S.A = approx one week
Australia = approx one week

Duty & tax

Import duties and taxes are not included in the item price or shipping charges. These charges are buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase.

 

Tracking

Enter 13-digit EMS number to trace your cargo.

Packing

In order to prevent accidents during transportation, we carefully pack the shipment as possible as we can.

Return Policy

We will exchange damaged, defective, or wrongly shipped items. If you receive a damaged, defective or wrongly shipped item, please save the item and all packaging for inspection.
Please contact us within 7 days after receiving.
If it passes more than for 7 days after receiving, we can't replace the product.

Or if you have used the product,we can't replace the product.

 We do not accept used product for return.

About Manual & Display

Our products are Japan domestic model. It means manual & display are in Japanese. Although each products dose not have individual English manual, we can provide you reference English manual with enough informations which you can understand usage.

Of course,if you have question of usage after you purchase the reel, you can ask us any time via e-mail.

Shipping Locations

We can send cargo to following countries. We may be able to send your country even if your country is not listed below list. Please contact us for details.

  • Australia
  • Austria
  • Belgium
  • Canada
  • China
  • Czech Republic
  • Denmark
  • France
  • Germany
  • Greece
  • Hungary
  • Israel
  • Italy
  • Jordan
  • Korea, South
  • Kuwait
  • Lebanon
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Qatar
  • Romania
  • Russian Federation
    (except:Chaibucha and Yamsk、Garmanda、Gizhiga、Rep de Tchetchnya,Tachtoyamsk,Verchniyi paren)
  • Saudi Arabia
  • Singapore
  • Sweden
  • Switzerland
  • Taiwan
  • Turkey
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States

 

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